FAQ

Q. Does Timberline need to see my site prior to quoting the building?

A. No. But don't get us wrong — Timberline will send a rep to your site prior to dispatching crews for construction. However, we have found that most of our customers are able to provide enough of information over the phone or by email for us to be able to provide a fast and accurate building quote.

Q. Does Timberline take care of all site work or is that the customer's responsibility?

A. Timberline requires a customer-supplied level site to build upon. We do not offer excavation services, but we will gladly answer any questions you or your excavator may have regarding your site.

Q. What do we need to do to get on the schedule after we have decided to use Timberline as our builder?

A. Contact your Timberline representative to request a final quote for your building including all optional features you would like to incorporate. When the size and features have been determined, a contract will be issued. The contract can be executed at our office, via mail or out at your site, if your preferred. We will work with you to confirm the building layout and desired color scheme. At this point, a 25% deposit is requested, which will lock in the price and start date.

Q. What type of foundation will be used for my new pole building?

A. All posts are set on solid concrete footings which extend a minimum of 36" deep for frost uplift protection.

Q. What type of posts will be used for my pole barn?

A. 3-ply 2x6 glu-lam posts are used on all buildings with a 12' or higher ceiling — the #1 post in the industry! 4x6 pressure treated posts are used on smaller buildings.

Q. What is the wind and snow load design for my new building?

A. Code requirements vary somewhat throughout our coverage area. Our final design for your building will always meet or exceed local building codes.

Q. What kind of warranty or guarantee does my new steel building have?

A. Our metal is 28 gauge material with a G-100 coating and comes with a 40 year paint warranty.

Q. Will my doors and windows be insulated?

A. All doors and windows are insulated unless specified otherwise.

Q. What kind of guarantee do you offer on your team's workmanship?

A. We prefer to let our work speak for itself. However, if any defects are brought to our attention within 5 years of building completion, we will gladly repair them at no cost to the customer.